After making payment to X Events Hospitality, customers may request for cancelling the order within 24 hours of payment by contacting [email protected] or +918291677716. X Events Hospitality reserves the right to accept or reject any cancellation request at its sole discretion, including cases where order processing, dispatch, or service preparation has already begun. Any concerns or disputes will be handled directly between X Events Hospitality and the customer.
X Events Hospitality does not accept any replacement requests under any circumstances. Please review your order before making payments.
X Events Hospitality entertains requests for refunds only in cases of proven defects in product, damage during transit, service issues. To make a request, customers should contact X Events Hospitality via [email protected] or +918291677716 within 14 days of delivery / service completion with the invoices, order information and supporting information to establish the alleged defects, damages or deficiencies.
X Events Hospitality may accept or reject a request for refund at its sole discretion. If X Events Hospitality approves the refund request, refunds will be processed within the timeline communicated by X Events Hospitality. Any concerns or disputes will be handled directly between X Events Hospitality and the customer.
For any cancellation, refund, or return requests, please contact us at [email protected]/+918291677716.